Personal online account set up for Bulgaria Zdrave group/corporate health insurance customers
For this purpose it is necessary to register in the e-platform of Bulgaria Insurance AD, accessible through bulgariainsurance.bg/Вход за клиенти. After successful registration you will be able to:
ONLINE APPOINTMENT SCHEDULING FOR DOCTORS AND MEDICAL PRACTICIONERS
Make your request for an Appointment Scheduling for doctors and medical practitioners online. It’s easy to use, secure and convenient. As a registered user, you can specify a convenient day and time, as well as a preferred medical facility from Bulgaria Insurance' Network. After sending and processing the request, you will receive a confirmation of the scheduled day and hour within the business day opening hours from 8:30 am to 5:00 pm by the chosen method of notification - via SMS or email.
SUBMITTING ONLINE CLAIM FOR REIMBURSEMENT OF EXPENSES
Please note that when submitting online claim, all medical and financial documents must be scanned separately and the max file size limit is 2MB. You can find the information for online submitting of claim here.
CHECKING THE STATUS OF CLAIMS SUBMITTED
Tracking the status of the claims submitted, reasons for postponement, partial or total refusal.
SMS AND E-MAIL NOTIFICATION
You will receive free of charge information via SMS or e-mail about the status of your claims, the expiration of your insurance policy, payments due, etc.