Bulgaria Insurance

Hotel Guests Insurance

The best way we provide for submitting Your claim:


  • Fill in electronically or print the form and complete it by hand
  • Send the copy to e-mail address: claims@bulgariainsurance.bg together with all the required documents relevant to the claim form scanned and attached

IMPORTANT NOTE: We would like to draw the attention of our customers and partners to be aware of some technical details required by the Claims Department, that will optimize the claims handling process, as follows:

  • Sending of legible copies of the documents
  • When scanning the documents, do not obscure data from the invoice/receipt. Documents should be submitted individually

You can also send the documents by courier at Bulgaria Insurance's office to the following address: 110-В Bulgaria Blvd., 1618 Sofia, Bulgaria Insurance AD together with all the required documents relevant to the claim form

Download files available only in Bulgarian Language

List of documents required by the Insurer for consideration and resolution of a claim for payment of indemnity

  • Hotel guests insurance claim form
  • Document from the hotel, certifying the validation of insurance policy - after registration at the hotel and payment for the accommodation
  • Documents certifying the condition of the insured person
  • Other documents

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